Admin Dashboard
Key analytics on chatbot performance and knowledge status.
Total FAQ Entries
-
Active database articles
Unanswered Gaps logged
-
Questions awaiting answers
Support Tickets
-
Active escalated queries
AutoCare Status
Online
FastAPI server connected
Knowledge Distribution by Department
FAQ Knowledge Base
Search, review, add, or remove items from the FAQ dataset.
Add New FAQ Entry
Knowledge Gaps Analyzer
Unanswered queries and negative customer feedback parsed from system logs. Instantly resolve gaps by clicking "+" next to any item.
PDF Auto-Ingestion
Upload files (like customer service manuals) to automatically extract and embed Q&A pairs.
Drag & Drop a PDF manual here
Supports files up to 15MB. The backend will use heuristic patterns to parse Questions & Answers dynamically.
Support Tickets
Manage human-escalated chatbot queries. View customer contact details and update ticket progress.
Admin Controls
Manage access, document structure, approval policy, retention, and audit history.